Welcome to Travo. By using our platform, you agree to abide by the following terms and conditions. Please read them carefully before accessing our services.
1. Introduction Welcome to Travo. By using our platform, you agree to abide by the following terms and conditions. Please read them carefully before accessing our services.
2. User Responsibilities
Riders and drivers must create an account to use our services.
All users are responsible for maintaining the confidentiality of their account details.
Drivers must ensure they meet all legal and licensing requirements to operate.
3. Booking and Payments
All ride bookings must be made through the official app.
Payments can be made via credit/debit cards, mobile wallets, or cash.
Riders agree to pay the fare indicated at the end of the trip, including any applicable fees.
4. Cancellations
Riders may cancel bookings before the driver’s arrival, subject to cancellation fees.
Drivers reserve the right to cancel rides in cases of emergencies or unforeseen circumstances.
5. Liability
Travo is not liable for any accidents, damages, or losses incurred during the ride. We ensure all drivers are vetted but recommend users take necessary precautions.
6. Termination We reserve the right to suspend or terminate accounts that violate our terms or engage in illegal activities.